We hope you enjoy the convenience and comfort of shopping at www.drybie.com. Your trust is important to us, and we take the privacy and security of your personal information seriously. If you have any questions about this Privacy Policy, please contact us at support@drybie.com.

Drybie is the owner and operator of drybie.com. We understand the importance of protecting the privacy of our customers, registered users, and visitors (collectively referred to as “Users”). This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our website.

This Privacy Policy should be read along with our Terms & Conditions. It applies only to information collected by Drybie through this website and does not apply to information collected by third-party websites or services.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective from the date mentioned.

How We Collect Personal Information

Drybie collects personal information only when Users voluntarily provide it. You can browse our website without creating an account or sharing personal details.

We may collect personal information when you:

• Place an order online
• Subscribe to newsletters or updates
• Contact us via email or phone
• Participate in promotions or connect with customer support

Data We Collect

We collect only the information necessary to process orders and provide customer support. This may include:

• Name
• Shipping and billing address
• Phone number
• Email address
• Payment information (transaction details through payment partners)
• Gift delivery address (if applicable)

This information is mainly used for order processing, delivery management, and customer service. Providing personal information is optional, but if you choose not to provide it, you may not be able to place an order or access certain services.

We may also store contact details saved in your account address book (if you create an account) to help you with faster checkouts and smoother deliveries.

Automatic Data Collection

When you visit www.drybie.com, we may automatically collect certain data, such as your IP address, to help us understand how the website is being used and to improve performance.

Like most websites, Drybie may use cookies to enhance user experience, improve website
functionality, and personalize content. You can manage or disable cookies through your browser settings.

How We Use Your Data

We may use your information to:

• Process and fulfil your orders
• Provide customer support and respond to queries
• Improve and personalize your shopping experience
• Send service-related updates (order confirmations, delivery updates, etc.)
• Inform you about offers, promotions, or new products (where applicable)
• Improve our website, services, and internal operations

You may receive marketing communications if you opt in or if permitted under applicable rules. You can unsubscribe at any time. Please note that opting out of marketing messages will not affect important service communications such as order and delivery updates.

We do not use your information in a way that violates your rights or applicable laws. In some cases, we may anonymize data for internal analysis and service improvement.

Sharing Your Information

Drybie does not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted partners when necessary to provide our services, including:

• Payment gateway providers
• Delivery and logistics partners
• IT and system administration service providers
• Analytics and marketing service providers
• Legal authorities or fraud prevention agencies (when required by law)

Third parties are expected to handle your data responsibly and in accordance with applicable privacy laws.

Your interaction with social media platforms (such as Instagram or Facebook) is governed by the privacy settings and policies of those platforms.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. Access to personal data is restricted only to authorised employees or service partners who require it to perform their duties and are bound by confidentiality obligations.

However, no method of transmission over the internet is 100% secure. While we work hard to protect your information, sharing data online is done at your own risk.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@drybie.com
Phone: +91 9258600800
Website: www.drybie.com